At Zabeel Industries, we are committed to your satisfaction. If you are not completely satisfied with your purchase, you may request a return or refund within 30 days of delivery.
Eligibility for Returns:
- Items must be unused, in the same condition as received, and in the original packaging.
- Proof of purchase or receipt is required.
Non-returnable items include:
- Perishable goods (food, flowers, newspapers, magazines)
- Intimate or sanitary products
- Hazardous materials or flammable liquids/gases
- Gift cards, downloadable software, certain health and personal care items
Partial Refunds:
Partial refunds may be granted if:
- Items show obvious signs of use
- Opened CDs, DVDs, software, video games, cassette tapes, or vinyl records
- Items not in original condition, damaged, or missing parts not due to our error
- Items returned after 30 days
Refunds:
- After receiving and inspecting your return, we will notify you by email of approval or rejection.
- Approved refunds will be processed and credited to your original payment method within a few days.
- If your refund is late, check your bank, credit card company, or contact us at info@zabeel.biz.
Sale Items: Only regular-priced items are refundable. Sale items cannot be refunded.
Exchanges:
- We replace items only if defective or damaged.
- To exchange, email info@zabeel.biz and send your item to: New Miana Pura West، St# 19 Roras Rd, Mianapura, Sialkot, 51310
Gifts:
- Items marked as gifts sent directly to you will receive gift credit.
- Items not marked as gifts or sent to the gift giver will be refunded to the gift giver.
Shipping Returns:
- Send your product to New Miana Pura West، St# 19 Roras Rd, Mianapura, Sialkot, 51310.
- You are responsible for return shipping costs, which are non-refundable.
- For expensive items, use a trackable shipping service or shipping insurance.
Need Help? Contact us at info@zabeel.biz for questions regarding refunds or returns.
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