At Zabeel Industries, we are committed to your satisfaction. If you are not completely satisfied with your purchase, you may request a return or refund within 30 days of delivery.

Eligibility for Returns:

  • Items must be unused, in the same condition as received, and in the original packaging.
  • Proof of purchase or receipt is required.

Non-returnable items include:

  • Perishable goods (food, flowers, newspapers, magazines)
  • Intimate or sanitary products
  • Hazardous materials or flammable liquids/gases
  • Gift cards, downloadable software, certain health and personal care items

Partial Refunds:
Partial refunds may be granted if:

  • Items show obvious signs of use
  • Opened CDs, DVDs, software, video games, cassette tapes, or vinyl records
  • Items not in original condition, damaged, or missing parts not due to our error
  • Items returned after 30 days

Refunds:

  • After receiving and inspecting your return, we will notify you by email of approval or rejection.
  • Approved refunds will be processed and credited to your original payment method within a few days.
  • If your refund is late, check your bank, credit card company, or contact us at info@zabeel.biz.

Sale Items: Only regular-priced items are refundable. Sale items cannot be refunded.

Exchanges:

  • We replace items only if defective or damaged.
  • To exchange, email info@zabeel.biz and send your item to: New Miana Pura WestØŒ St# 19 Roras Rd, Mianapura, Sialkot, 51310

Gifts:

  • Items marked as gifts sent directly to you will receive gift credit.
  • Items not marked as gifts or sent to the gift giver will be refunded to the gift giver.

Shipping Returns:

  • Send your product to New Miana Pura WestØŒ St# 19 Roras Rd, Mianapura, Sialkot, 51310.
  • You are responsible for return shipping costs, which are non-refundable.
  • For expensive items, use a trackable shipping service or shipping insurance.

Need Help? Contact us at info@zabeel.biz for questions regarding refunds or returns.